Enhance Customer Communication with WhatsApp for Zoho CRM Integration

  SMS marketing remains a force to be reckoned with. With open rates exceeding 90% in many cases, it's one of the most straightforward means of reaching customers. However, as your business matures and customer expectations change, automated SMS needs to evolve as well. If you're utilizing TextMagic, you might find that while it has been great, it might not meet every requirement you currently have. That's why investigating alternatives is sensible. What is TextMagic? TextMagic is a commercial text messaging service that enables organisations to send SMS campaigns, two-way messaging, and handle returns in a single interface. It's acclaimed for its simplicity, ease of deployment, and easy-to-use interface. It does come with limitations: Strengths: Easy to get started; suitable for simple SMS and notifications. (HelloSend) Limitations: Feature set is less advanced regarding advanced marketing automation, deeper CRM integration, or high-volume scalability. (HelloSend) Why ...

New Approach to Engage with Your Customers HelloSend has made a significant leap by integrating voice calling within its CRM Communication Hub. With this new feature, sales and support teams can easily connect with leads and customers directly from within the HelloSend platform without having to toggle between multiple tools. Whether it's a spontaneous follow-up call or an arranged discussion, companies can now handle it all from one place. Why Voice Calling is Important for CRM Users Voice calls leave a personal and live touch with customers. Emails and messages do just fine, but a face-to-face conversation tends to establish better trust and quicker outcomes. With HelloSend's integrated voice calling, teams can: Conduct and receive calls straight from the CRM dashboard Monitor call history with every contact Save recordings for future use Minimize reliance on third-party calling software This makes it faster, smarter, and more streamlined to communicate. Simple Setup and Seam...